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Frequently Asked Questions
Umrah and Hajj are both significant pilgrimage rites in Islam, but they have distinct differences in terms of their timing, requirements, and significance:
- Umrah: Can be performed at any time of the year. There are no specific dates for Umrah, and it can be undertaken at any moment when one is able to travel to Mecca.
- Hajj: Takes place during a specific time frame, from the 8th to the 12th of Dhu al-Hijjah, the last month of the Islamic lunar calendar. It is a set period each year, and missing it means you have to wait until the next year to perform it.
Choosing a travel agency for pilgrimage, whether for Hajj or Umrah, is a crucial decision to ensure a smooth and fulfilling experience. Here are some key factors to consider:
1. Reputation and Experience
- Reputation: Look for agencies with a strong reputation and positive reviews from previous clients. Word of mouth and online reviews can provide insights into the agency’s reliability and service quality.
- Experience: Agencies with extensive experience in handling pilgrimages are more likely to provide reliable services and handle unforeseen issues effectively.
The registration process for Umrah and Hajj travel involves several steps to ensure compliance with religious, legal, and logistical requirements. Here's a detailed guide on what you need to do for both Umrah and Hajj:
Registration Process for Umrah
Choose a Travel Agency:
- Select a reputable travel agency that offers Umrah packages. Ensure the agency is accredited by the relevant authorities.
Select a Package:
- Review and choose an Umrah package that suits your needs, considering factors like accommodation, transportation, and additional services.
Provide Documentation:
- Passport: A valid passport with at least six months' validity.
- Visa Application: The travel agency will typically handle the Umrah visa application, but you may need to provide required details and documents.
- Personal Details: Complete any forms required by the agency, including personal information, travel preferences, and health details.
Payment:
- Pay the required fees for the package. Ensure you receive a detailed receipt and confirmation of payment.
Visa Processing:
- The agency will submit your visa application to the Saudi consulate. This process includes providing biometric data if required.
Travel Arrangements:
- Confirm your flight and accommodation details with the agency. They will provide you with a travel itinerary and additional instructions.
Pre-Travel Preparation:
- Vaccinations: Ensure you have any required vaccinations (e.g., meningitis vaccine).
- Ihram Clothing: Prepare your Ihram clothing as per the requirements.
- Travel Insurance: Consider purchasing travel insurance for added protection.
Departure:
- Follow the agency’s instructions regarding arrival at the airport, check-in procedures, and travel arrangements to Mecca.
Preparing for Umrah or Hajj involves several important steps to ensure a smooth and fulfilling pilgrimage. Here’s a comprehensive checklist to help you prepare before departing:
1. Documentation and Travel Essentials
- Passport: Ensure it is valid for at least six months beyond your intended stay.
- Visa: Obtain your Umrah or Hajj visa through your travel agency or local authority. Make sure it’s the correct type of visa for your pilgrimage.
- Travel Insurance: Purchase comprehensive travel insurance that covers health, travel delays, and emergencies.
- Flight Tickets: Confirm your flight details and keep a copy of your ticket or e-ticket.
- Travel Itinerary: Have a detailed itinerary including flight details, accommodation, and transport arrangements.
A cancellation request can be sent to info@ziatravels.co.uk via email or over the telephone at 02046036999 If payment for a booking has not been received within 72 hours, it will be cancelled automatically.
Also often known as hand baggage allowance and cabin baggage allowance, this rule varies airline to airline. Please consult the airline company of which, you are using the service, to find the weight of hand baggage allowed.
Yes you can surely book flights for others. The procedure is all the same. However, we will need to make a conformation in this case and for that, you will be directly contacted. Until you confirm, a reservation will not be made.
You can make a booking up to as much as 11 months in advance.
Depending on the case, refunding process may take as less as 10-40 days or as much as 12 months. The consolidator and the involved airline company reserve full right to review the case before refunding. In most general cases, refunding charges £5.00 per passenger.
Scheduled flights go from one destination to the other more than once a week at set times and are handled by airline companies. Chartered flights on the other hand, are chartered by holiday package providing companies and are cheap but then, lack facilities. In such flights, planes are often small with smaller foot rooms and seats that are not very comfortable.